Securing Your Appointment
If you are a new client booking your first paid service at Izzy's Chair, a $45 deposit will be required to secure your appointment. After agreeing to a specific date/time, the salon will send you a Square payment link. Your appointment is not set until your deposit is received. Your deposit will be applied towards the total cost your service.
We make every attempt to remind you of your upcoming appointment, either by text message, email or personal phone call. If you need to cancel an upcoming appointment, we require a minimum of 24 hours notice. If you cancel an appointment with less than 24 hours notice, you will forfeit your $45 deposit.
Please be on time for your scheduled service! If you are running a few minutes behind, we will make every attempt to accommodate you but we may need to reduce the scope of your service to fit into the remaining time we have available. If you are 15 minutes late or more, we will reschedule your appointment for another day. You will forfeit your $45 deposit.
No Show Policy
When you don't show up for your appointment without the courtesy of a cancellation, you cost your stylist a portion of their day's wages and cost another client the opportunity to take your place. If you fail to show for your appointment, you will forfeit your $45 deposit. Any future appointments will require a deposit, whether you're a new or returning client.